COMPLAINTS
Our experience suggests that complaints are usually the product of poor communication from our member and this is why we expect the member to clearly set down

►What he is offering
►What he expects you to do before he arrives on site to start work e.g.

remove or protect precious plants/bushes,

ensure the dog is safely chained!,

ensure  materials can be readily carried from the nearest hard road to the site.

►When he expects to be paid
►With whom he should liaise in the event of problems/difficulties.

Full details of our Complaints procedure that out member is required to follow may be found by clicking here